Come enjoy the ONLY fully underground ropes challenge course in the world! Mega Quest is one of only twenty courses of its kind in the USA
Aerial challenge and ropes courses are the hottest new extreme sport in Europe where thousands of courses are located.
Finally, there is an activity that the entire family can do; including grandparents. Challenge courses are for all ages and abilities.
Minimum age is five years old and up. Maturity level is important since each participant must be able to follow a three step process to transfer from one of the 76 challenges to another.
Height requirement - standing in place, each participant must be able to reach a height of 50 inches with an outstretched arm, in order to connect to each element.
Safety - participants will be wearing over $800 worth of climbing gear including a full body harness, a special double hooked belay and helmet. See the gallery section for a video of our safety system.
Dress - closed toed shoes are required. No flip flops are allowed. We recommend that participants wear tennis shoes, jeans and tee shirts.
To Schedule a Mega Quest CLICK HERE.
Consistently ranked as a top tourist attraction in Louisville, KY. Please click on the Trip Advisor link in this section to read reviews from people that have experienced the thrill and excitement of the Louisville Mega Cavern and all it has to offer.
Refund Policy is Strictly Enforced, No Exceptions will be Made!
Every participant must sign a waiver. Anyone under the age of 18 must have a waiver signed by a parent. If the parent is not present, a photo copy of the parents driver's license must accompany the signed waiver/release. If the waiver has been altered in any way, you will not be allowed to participate.
No one under the influence of alcohol, illegal drugs, or impairing legal drugs will be allowed to participate on the Challenge Course.
Pregnant women, people with heart, back, or leg problems will not be allowed to participate.
Do not wear sandals, flip flops, open toed shoes or shoes without a back! If you do, you will not be allowed to participate and you will still be charged for the time even though you don't get to attempt the challenge course! You need to wear comfortable closed-toe shoes...something like tennis shoes.
Do not wear short shorts or shirts that do not have sleeves. This is due to the safety harness gear that you will be wearing......and yes, you must wear a shirt.
Make sure you have deep pockets or a pocket with a zipper or Velcro closure if you will be bringing keys, cell phones (if you bring your smart phone we have Facebook check-in), wallets or anything else that you do not want to lose. We recommend that you place your valuables in your car for security purposes. Louisville Mega Cavern and MEGA QUEST are not responsible for property lost, damaged, or stolen during your tour.
Yes. We offer rates for groups of 12 or more. Please call 502-855-3581 and ask to speak with a team member of Group Sales to discuss the group packages available. We also offer additional group rates for groups of 50 or more. To receive the group rate you must call and book - groups cannot be booked on-line nor will any refunds be given if you try to book a group on-line, all the group tickets must be purchased at one time and paid in full to guarantee your adventure.
No...but reservations are highly recommended. If you do not have a reservation, we will do our best to accommodate you based on availability, however, reservations are first come/first serve.
Yes, yes, yes. We fill up quickly and if you do not make a reservation and pay, you will not be guaranteed a spot on the Challenge Course. It is not pleasant for you or for us if you just show up and we can't get you on the course!
We are totally underground, therefore, we do not have any weather issues. We are open year-round regardless of the outside weather.
We have a 7 day cancellation policy for non group bookings. If you cancel your reservation more than 7 days prior to your tour date, your payment, less a $20 per person administration fee, will be refunded to you. If you need to change your reservation date or time, you may do so one time at no charge, as long as you contact us more than 7 days prior to your originally scheduled tour. No refunds or ticket transfers will be given with less than 7 days notice. There are NO EXCEPTIONS including weather related issues. Groups booked through Group Sales must have final head count and payment submitted 14 days prior to tour date. No refunds/rain checks will be given less than 14 days to tour date.
Once you reserve a spot, you are locked in. There are no refunds. If you arrive for the tour and you cannot complete the course due to fear, we will give you a six month rain check. We encourage you to try again. The rain check is specifically for you and cannot be transferred to another person.
It's not uncommon to have a fear of heights. Many people who have a fear of heights are still able to enjoy our tour. You'll be double-clipped to a thick steel cable at all times when you are off the ground. The tour guides will be able to answer all of your questions and be able to provide safety information and support as you progress through the course.
Depending on your location while on the tour you may be 100 feet under the highways, roadways and businesses above. We are also under the Louisville Zoo and a full service business park above ground.
All underground adventure activities carry certain inherent risks. Our course is built to A.C.C.T. (Association for Challenge Course Technology) professional construction standards. Our tour guides are professionally trained and our equipment is of the highest quality. The course and equipment are inspected daily.
You may bring a camera on our tour, however, Louisville MEGA Cavern will not take responsibility for any damage that may incur. Louisville MEGA Cavern also has underground Wi-Fi during your tour. We suggest that you "LIKE" us on Facebook and upload your photos on our wall and be sure to check-in on Facebook while you are underground.
You will be fitted with a full body harness, trolley system, two heavy duty lanyards with safety clips, and a helmet with a miner's helmet light. The equipment is similar to rock climbing equipment, but designed specifically for a ropes course.
Yes. Let us know and we can make special arrangements. We have an outdoor pavilion that can accommodate up to 100 people, and an events space that can hold up to 450! Please contact the marketing department for more information.
Our guides are professionally trained to ensure that you have an educational, memorable, and enjoyable experience. The industry standard for tipping is 15-20% of the tour rate per guide...much like a restaurant.
Pregnant women are not allowed to participate in the MEGA QUEST tour. You might consider our historic tram tour instead.
Our staff is professionally trained and cares about your safety very much. MEGA QUEST reserves the right to refuse anyone access to the facility if we feel it would be unsafe for them, our other guests or our staff. Some examples of someone we might turn away would be a guest under the influence of drugs or alcohol, someone who is over the weight limits, someone that will not or cannot understand or obey the rules and those who are physically unable to do the challenges. We do everything in our power to get guests out on the course and give them safe access to our facilities. However, MEGA QUEST and our staff will have the final say on any particular person going on or continuing onto the course.
Sometimes, our guests decide that the course is a bit too much for them to attempt. Therefore, they may get a "transfer card" to reuse at a later date. We still charge the full amount and there are no refunds. We also charge a $10 transfer fee which allows you to reschedule your tour at a later date. You will have six months from the original date of the reservation to use it or lose the transfer date right. Please understand that even though a guest decides to not go out on the course due to fear, you have taken up a slot for another paying guest. We understand that a guest that decides not to continue the challenge or wants to come back after starting the course feels they should not have to pay for a tour not completed. However, the charge is to cover scheduled expenses. Thank you in advance for your understanding.